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Putting Top Search Engines to the Test

A quick test was performed to compare Dogpile vs Google. This test is not the end all be all, it was only one query that was decided by me to sufficiently answer the question I was looking to answer,...

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Getting the most out of your Internship

It is amazing all the different reasons college and even high school students take internships. Some paid, while others do it for free. This post is focused on personal growth and sanity, career...

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Best of "Operator Errors" and Troubleshooting Disasters

Some days you just have to smile and laugh at what just unfolded because any other reaction would just snowball into ending up in the crazy house.  Today I had the inspiration to jot down a few of the...

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IT isn't a science, IT's an art

A question I came across today has been on my mind all day. The user was MSCE certified and actively looking for a job with no success. Feeling that the inexperience he had with the 3rd party software...

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Mobile Computers - Tablets, Netbooks and Slates

Regardless of your status as a geek or not, you've surely heard all the rave about small platform mobile computing.  Talking about netbooks and tablet computers boasted as the "desktop killers".  I for...

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Internet chatter predicting the Superbowl Winners...

In my mind, this is pure inspiration. A company name Infegy has used data collected from internet trends to predict the outcome of this years Super Bowl. Finding that the team with the most internet...

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Google will Teach your Mom Technology

How hard do you laugh when your friend's phone rings, they pick up and within seconds you know it's his mother wanting help with a task on the computer? It's just comical, for someone that can manage...

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How to Remove Malware: A Step by Step Guide

Malware is an everyday occurrence these days making the ability to remove it a must for anyone working with end users on workstations. I've outlined the steps I follow when combating these threats,...

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Effective Questioning Skills for IT Staff

It takes more than technical knowledge to be able to provide the best solution available for any given situation. Having a clear understanding of the requirements is crucial to meeting them and...

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Taking on the Network Rack full of Spaghetti Cabling

We've all seen the rack from hell, but not many have the courage (maybe blind ambition) to take on the project of making it right. The bravery pays off since any management in your department will be...

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Theming Drupal Blocks in a Zen Sub-theme

Adding block styles to your sub-theme are important for several reasons. My original objective behind learning to style blocks was to eliminate large  titles and awkward spacing that was inherited...

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Increase Your Salary by Writing - Grow your Personal Network, Get Recognized,...

Improving one's writing skills is an important aspect of career development in the field of Information Technology. Gaining recognition for knowledge in your field as well as the ability to effectively...

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DaaS - Is Desktop as a Service going to be the next big thing?

All this talk about "The Cloud" being the future of both personal and professional computing makes the thought of Desktop as a Service business model very appealing to me. Rapid growth in remote...

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How to Provide Remote Support

The ability to connect to a users workstation from a distance and quickly solve the problem at hand has dramatically increased IT's coverage area. You no longer need a corporate IT budget and...

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Advice for IT Support in working with End Users

I was lucky in having an amazing teacher when I was saved from the retail world of technology and brought into the real world. "The technology you know isn't as important as your ability to deal with...

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Working from home - The Yahoo debate

The web is buzzing with talk of Marissa Mayer and Yahoo's decision to stop the common practice of working from home. Those who are voicing their opinions on the topic are (for the most part) convinced...

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Deploy Network Printers using GPO

Open Print Management Console in Adminitrative Tools (Start -> All Programs -> Administrative Tools -> Print Management) On the left sidebar you will see Print Servers under Custom Filters,...

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Social Media Guideline Template

Below is a template used for Social Media Guidelines meant for staff and volunteers. It covers the basic technique for writing, important points to think about while participating in an online...

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Track projects with this OneNote Template

Project Management is a fundamental skill needed to excel your Information Technology career. Documentation and planning are key components that make a successful project. Microsoft Office OneNote...

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Disable Internet Explorer Toolbars with GPO

Using GPO to disable Internet Explorer toolbars is an easy way to keep systems from running endless toolbars added usually without a user’s knowledge. The method below will not prevent them from...

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